How can we help you?

Find answers to common questions about the Portal and LMS.

Click the blue 'Ask AI' button in the bottom-right corner of any page. You can ask general questions or use 'Navigation Commands' like 'Take me to my dashboard' or 'Show me research' to instantly jump to pages.
Yes! Inside any LMS Lesson, click the 'Ask AI Buddy' button in the top header. This specialized AI reads the current lesson content and acts as a personal tutor to explain concepts or summarize text.
Log in as a Student and go to your LMS Dashboard. Click on the 'Career Center' tab to view job openings, internships, and residency programs posted by our Alumni and Faculty.
In the LMS, go to your Dashboard or the specific Course page. You will see a 'Grades' indicator. For detailed feedback, check the 'Assignments' tab within each course.
Administrators have full control over the portal, including managing users, courses, and content. 'General Users' (Faculty/Students) have standard access to view their dashboard, teach, or learn, but cannot change system settings.
If you don't see the 'Admin Dashboard' link, your account likely has the 'General User' role. If you believe this is an error, please contact the IT department or an existing Administrator to upgrade your role.
The Research Dashboard automatically aggregates data from your profile's 'Publications' list. Ensure you have added your papers with the correct 'Year' and 'Title' for the graphs to appear correctly.
Go to 'My Dashboard' and switch to the 'E-Services' tab. Click 'New Request', select the document type (e.g., Transcript, Certificate), and submit. You can track the status in real-time.
Only verified Alumni and Faculty members can post jobs. If you are an Alumnus, go to your Dashboard -> Career & Alumni tab -> 'Post Opportunity'.
Currently, password resets are handled securely by IT administration. Please submit a 'Support Ticket' via this Help page or visit the IT department.

Still need help?

Can't find what you're looking for? Submit a support ticket and our team will get back to you directly.